What do I need to bring to my first visit?

If your doctor, nurse practitioner, P.A. or dentist gave you a written referral, bring that paperwork with you as well as your insurance card. If you were injured at work or in a car accident, bring all the insurance company information with you such as the claim number, case manager name and phone number and address for the bills to be forwarded to so that we can correctly bill the carrier for your treatments. Our efficient front desk staff should have already spoken to you to secure your insurance information and verified if you have a co-payment or if your insurance company requires prior authorization, but be sure to bring all the pertinent information regarding your insurance with you for complete accuracy.

Please bring a list of your medications as well so we can include them in your record.

What should I wear?

In order to examine and treat the problem area, wear loose fitting clothes that expose the area. For example, if you have a knee problem, it is best to wear shorts, for a shoulder problem, wear or bring a tank top and for low back problems, wear a loose fitting shirt and pants.

How long will I be at your office?

It varies according to each individual however generally the first visit will be 1 hour and the sessions thereafter you will likely take 30-60 minutes depending on the nature of your treatment.

Do I need a referral from a doctor?

In New York State, you do not need a referral from your physician or dentist. The law permits you to receive up to 10 treatments or for 30 days whichever comes first if you do not have a referral from a doctor. We collaborate closely with physicians so with your permission, we will send our report and plan of care to your physician so that if you need extended care, you will have their agreement with the recommended treatment. There is a state required notification of direct access regulations that you are required to sign upon your first visit with us.

What happens during my first visit?

At the time of the initial office visit, a history of your injury or condition is taken followed by a thorough physical examination. The PT will perform standardized clinical tests that focus on the reason you are in need of PT including flexibility, strength, coordination or balance, functional tasks, postural assessment or joint position and mobility testing. Following the history and physical examination, the physical therapist will outline the plan of care recommended to achieve the goals you have to address your condition. The PT will discuss with you the varied interventions that are available.

Does my health insurance/workers compensation or No-Fault carrier pay for PT?

Each insurance company has their own set of rules regarding coverage. We participate in many plans and we try to verify your individual coverage so all the rules can be followed to secure payment for our services. Many health insurance plans require you to pay a deductible or co-payment that we are not permitted to waive. We will provide you with a verification of coverage form to read and sign so you will know what we have been told by your insurance company representative.

Who are the owners of Columbia PT?

Doreen and Bob Frank established Columbia Physical Therapy in 1987. See their bios at www.columbiapt.com

Can I go to any Physical Therapy office?

You can choose the physical therapy office best suited for you and do not have to go where a physician sends you. Ask your family and friends as well as the doctor who they know has the reputation of providing quality care and good outcomes. Call us if you have any questions or stop by for a tour of our facility.

Can I be evaluated and treated if I do not have an injury but want a wellness or prevention program?

Absolutely! A physical therapist can offer you advice on a fitness program, strengthening and conditioning or advise you on any modification in your present program.